Turning FAQs into better customer journeys
How strong answers reduce repeated questions and improve buyer confidence.
A practical system should make the next step easier for both the customer and the business. The goal is not more software for its own sake, but clearer information, faster response, and less repeated work.
Example handover shape
const lead = await captureLead({
source: "website",
serviceType: "booking-system",
preferredContact: "whatsapp"
});